Privacy Policy
How we handle personal information shared with us through this website.
Who we are
This website is operated by MULTIPLICAND LIMITED (company number 13799320), Registered in England and Wales, registered office Unit 11, Poppyfields Retail Park, Poppyfields Drive, Snettisham, King's Lynn, Norfolk, England, PE31 7FR. We are the data controller for personal data collected through this website.
What we collect
When you submit an enquiry using our contact form, we collect the details you provide: your name, company, email address, enquiry type and message. Our hosting provider may also process standard technical data, such as IP address and browser type, to keep the website secure and running.
Why we use it
We use enquiry details to respond to you and to assess potential commercial relationships. Our lawful basis is our legitimate interest in responding to business enquiries and operating our business. We do not sell your data or use it for unrelated marketing.
Who we share it with
Enquiries are delivered to our team by email using Resend, a trusted email delivery provider. Our website is hosted by a third-party infrastructure provider. These providers act on our instructions and may process data outside the UK under appropriate safeguards. We may also disclose data where required by law.
How long we keep it
We keep enquiry information only as long as needed to handle your enquiry and any resulting business relationship, and normally delete unsuccessful enquiries within 24 months.
Cookies
We do not use advertising or analytics tracking cookies. Only strictly necessary storage may be used for the website to function.
Your rights
Under UK data protection law you may request access to, correction of, or deletion of your personal data, object to or restrict its processing, and request data portability. To exercise these rights, please use our contact form. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).
Changes
We may update this policy from time to time. The latest version will always be published on this page.
Last updated: 16 October 2026